Payments with Prudential

Apply online

If you have an internet or mobile banking account, you can make a payment by scanning our PayNow QR code.

1. iPay

• Log in to iPay with your NRIC and Date of Birth
• Key in the One Time Password sent to your registered mobile number with Prudential
• Select "Make One Time Payment"
• Select your desired Policy Number(s) and verify the payment amount
• Click "Next"
• Verify the payment details in the confirmation page and select PayNow as the payment method
• Click to agree with the Terms and Conditions
• Once done, click "Proceed with Payment"
• iPay will redirect you to the QR code page
• Scan the QR code with your banking app to complete the payment, OR you can save the QR code for payment later

Note: The QR code expires after 2 hours. Do ensure that you make your payment before that.

Apply online

To set up a recurring payment for your regular premium policies in Singapore dollars, you may enrol a Credit card.
Your options are:

1. iPay

• Log in to iPay with your NRIC and Date of Birth
• Select Credit Card Enrolment
• Select your desired Policy Number(s)
• Click "Next"
• Click to agree and acknowledge the important notes and terms and conditions, then click "Next"
• iPay will redirect you to the credit card payment page. Please proceed to enter your billing information and credit card details
• Click "Submit"
• Authorise the transaction to complete the enrolment

2. PRUServices

• Login to your PRUServices account
• From the top navigation bar, click on "Payments"
• Select "Enrol recurring payment"
• The iPay portal will launch in a new tab
• Follow the steps outlined in section 1 "iPay" to complete your transaction

Make a One-time Payment

You may make payment via Credit card by logging in to iPay

• Log in to iPay with your NRIC and Date of Birth
• Key in the One Time Password sent to your registered mobile number with Prudential
• Select "Make One Time Payment"
• Select your desired Policy Number(s) and verify the payment amount
• Click Next to proceed with the payment journey
• Verify the payment details on the confirmation page and select Visa/Master as the payment method
• Click to agree with the Terms and Conditions
• Once done, click Proceed with Payment
• iPay will redirect you to the payment gateway
• Input your Credit Card details and click "Finish"

Note: Some banks will send a One Time Password for authentication.

AXS Station, via AXS m-Station or AXS e-Station

You may make payment at any AXS Station, via AXS m-Station or AXS e-Station.

• Select Prudential Assurance as the Billing Organisation
• Select the Payment Type
• Input the Policy Number, NRIC number of Policyowner, Contact Number and the exact premium amount

Bill Payment

You may make payment via Internet Banking Bill Payment Services with UOB and DBS/POSB.

• Login to your UOB or DBS/POSB iBanking
• Select Prudential Assurance as the billing organisation under the bill payment tab
• Input the Policy Number(s) and Amount(s)

FAST Transfer

You may make a FAST Transfer or Fund Transfer to Prudential's SCB Account by keying in the following details:

SGD Transfer

You may make payment via Telegraphic Transfer to our Standard Chartered Bank account.

• For SGD transfer, kindly refer to the following information:

Note:

1. In your transfer, kindly indicate "Please pay beneficiary in full"
2. All bank charges are to be borne by the payer

USD Transfer

You may make payment via Telegraphic Transfer to our Standard Chartered Bank account.

• For USD transfer, kindly refer to the following information:

Note:

1. In your transfer, kindly indicate "Please pay beneficiary in full"
2. All bank charges are to be borne by the payer
3. Click here for a step-by-step guide

Apply online

If you have an internet or mobile banking account, you can make a payment by scanning our PayNow QR code.

1. iPay

• Log in to iPay with your NRIC and Date of Birth
• Key in the One Time Password sent to your registered mobile number with Prudential
• Select "Make One Time Payment"
• Select your desired Policy Number(s) and verify the payment amount
• Click "Next"
• Verify the payment details in the confirmation page and select PayNow as the payment method
• Click to agree with the Terms and Conditions
• Once done, click "Proceed with Payment"
• iPay will redirect you to the QR code page
• Scan the QR code with your banking app to complete the payment, OR you can save the QR code for payment later

Note: The QR code expires after 2 hours. Do ensure that you make your payment before that.

Direct Credit

You can choose to receive payments directly to your bank account, in Singapore or overseas. Please complete the Payment Instruction form and submit it to us with a copy of your bank book or bank account statement, stating the account holder name and account number. For overseas remittance or bank drafts, the exchange rate differences and any administrative charges will be borne by the Policyholder(s), Trustee(s) or Assignee.

Telegraphic Transfer and Bank Draft

You can also choose to receive payments via telegraphic transfer or bank draft. Please note that the following fixed charges apply:

Starting 1 January 2025, we will discontinue cheques as a mode of payment. Please switch to e-payments for timely transactions.