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Do you have an enquiry? Check out our FAQs and Customer Centre Location

Customer Enquiry Form

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Are you a EU resident?

I/We have read, understood and given my/our consent for Prudential Assurance Company Singapore to collect, use and disclose my/our personal data in accordance to the Privacy Notice given.

This form is solely for the purpose of contacting you in relation to this enquiry and does not serve as a notification for change of particulars.*

Or give us a call: 1800 333 0333

Contact Centre

Or give us a call: 1800 333 0333

Mondays to Fridays, 8.30am to 5.30pm (excluding Public Holidays)

Video Chat

Why make a trip when we can assist you from the comforts of your home or office?

With Video Servicing, our Service Team can now assist you via a video call at your preferred time. Click here to book your appointment.

*Time slot is subject to availability

Book an Appointment:


  • Reduce your waiting time by booking an appointment before visiting our Customer Service Centre at Prudential Tower.
  • Need help using the Prudential Singapore app or our online services? Book a Hands-On Digital Assistance appointment, available from 9am to 10am.


Prudential Customer Service Centre

Prudential Tower, 30 Cecil Street, #01-01, Singapore 049712

Mondays to Fridays, 9:00am to 5:00pm (excluding Public Holidays)

Nearest MRT: Telok Ayer, Raffles Place

Buses: 57, 131, 167, 550, 555, 560, 565, 722, 736

Prudential Assurance Company Singapore (Pte) Ltd - Corporate Office

1 Pasir Panjang Road, #09-01, Labrador Tower, Singapore 118479