Learn more about our Divisions
CEO Office
Drives enterprise-wide alignment and strategic execution through legal expertise, transformation leadership, and effective stakeholder communication. With a strong focus on governance, sustainability, and corporate affairs, the team ensures Prudential’s long-term success in a dynamic and evolving landscape.
Customer
Champions customer-centricity by designing personalised experiences, strategic initiatives, and value propositions that deepen relationships and drive growth. Through data-driven insights, innovative outreach, and a strong focus on customer needs, the team ensures Prudential remains relevant, trusted, and impactful.
Digital & Technology
Powers Prudential’s digital transformation by delivering innovative, secure, and scalable tech solutions that enhance customer and business experiences. From modernising platforms to enabling data-driven decision-making, the team drives agility, efficiency, and future-readiness across the organisation.
Distribution
Drives business growth through a multi-channel strategy, empowering agencies, partners, and advisers to deliver holistic financial solutions. With strong support in digital enablement, learning, governance, and innovation, the division ensures seamless and future-ready customer engagement across all touchpoints.
Finance
Ensures the company’s financial strength and sustainability through actuarial analysis, strategic planning, budgeting, reporting, and investment management. By delivering insights, maintaining fiscal discipline, and supporting business decisions, the team enables Prudential to grow responsibly and deliver long-term value.
Health
Dedicated to delivering peace of mind by supporting customers throughout their health journey with affordable, seamless care. Through strategic partnerships, data-driven insights, and integrated services, the team ensures holistic, customer-first healthcare solutions.
Human Resources
Empowers a thriving, inclusive workplace by aligning people strategies with business goals and nurturing talent at every level. Through innovative solutions, employee-centric programmes, and data-driven insights, HR drives engagement, growth, and organisational excellence.
Operations
Ensures seamless end-to-end policy servicing, underwriting, claims, and customer support through robust processes and digital innovation. With a strong focus on efficiency, governance, and continuous improvement, the team delivers on Prudential’s promises with precision, care, and strategic foresight.
Risk & Compliance
Safeguards Prudential’s integrity by ensuring adherence to regulatory standards, managing enterprise risks, and promoting a strong compliance culture. Through proactive governance, risk assessments, and internal controls, the team empowers informed decision-making and sustainable business practices.